Contacts

This guide is run by an independent editorial team. We do not operate a casino and we cannot access your casino account or any payment.

How to reach us

Write to the contact email shown in the footer of every page. Use it for corrections to the information we publish, questions about how the comparison works, or partnership and disclosure enquiries.

Forms on the home page

The home page has a reader experience form and a question form. They are demonstrations. After you fill in the fields, the page checks them and tells you that sending is not set up. Nothing is transmitted or saved, so please use email.

What we cannot help with

Withdrawals, deposits or bonuses at a specific casino: contact that casino's support.
Payments that were declined or are missing: contact your bank or payment provider, then the casino.
Requests for card numbers, passwords or codes: we never ask for these and you should never send them.

Gambling harm

If gambling is affecting you or someone close to you, free 24/7 counselling is available through Gambling Help Online.